Terms and Conditions

Manufacturer and sellerCOLOMBO COMPANY
Address4-11-7, MOTOHONGO-CHO, HACHIOJI, TOKYO, 192-0051, JAPAN
TEL+81 42 686 3648
(we are sorry that we do not accept phone inquiry right now, you can contact us from the contact form)
Payment Method1) Credit Card
2) Paypal
Delivery TimeNormal order will be shipped within 3 busniess days, Pre-order and made-to-order order will be shipped according to their estimated release date.
Japan domestic shipping:
Mail: 1~5 days
Door to Door delivery: 1~3 days
International shipping outside of Japan:
UPS: 3~7 days
EMS: 3~10 days
Registered Air Mail: 7~14 days
Return and RefundWe are unable to accept cancellation and return except defective items or wrong shipment.
Cancellation and return for pre-order, made-to-order and custom-made are not accepted since they are manufactured specifically to your unique configuration.