Terms and Conditions

Manufacturer and sellerCOLOMBO COMPANY
Address4-11-7, MOTOHONGO-CHO, HACHIOJI, TOKYO, 192-0051, JAPAN
TEL+81 42 686 3648
(we are sorry that we do not accept phone inquiry right now, you can contact us from the contact form)
Email[email protected]
Payment Method1) Credit Card
2) Paypal
Delivery TimeNormal order will be shipped within 3 busniess days, Pre-order and made-to-order order will be shipped according to their estimated release date.
Japan domestic shipping:
Mail: 1~5 days
Door to Door delivery: 1~3 days
International shipping outside of Japan:
UPS: 3~7 days
EMS: 3~10 days
Registered Air Mail: 7~14 days
Return and RefundWe are unable to accept cancellation and return except defective items or wrong shipment.
Cancellation and return for pre-order, made-to-order and custom-made are not accepted since they are manufactured specifically to your unique configuration.